Warranty Guide | Skyworth Singapore

Q: Traction Battery Warranty

The battery is covered for 8-years/ 20 0,000 km (whichever comes first) from the date of vehicle registration.

Service & Warranty Booklet

WARRANTY

Traction Battery Warranty

The battery is covered for 8-years/200,000 km (whichever comes first) from the date of vehicle registration.

Vehicle Warranty

From the date of registration, your vehicle is covered against defects in materials and workmanship for a period of 5-years / 150,000 km (whichever comes first) excluding wear and tear parts.

It is strongly advised that you always bring your vehicle to our dealer Alpine Automobiles Pte Ltd for servicing at recommended service intervals – every 12 months or 20,000 km whichever comes first after the first inspection service at the 3th month or 5,000km whichever is earlier.

What is covered under warranty?

Contractual Warranty
Repair or replacement of parts acknowledged as faulty by the Manufacturer, as well as the labour necessary to repair the vehicle. Towing for immobilised vehicle within Singapore is covered.

Battery Warranty
The original equipment 12V battery installed to the vehicles is covered by warranty for 12 months or 20,000km (whichever comes first) from the date of registration.

Genuine Parts
All genuine parts (exclude wear and tear) replacement and repairs sold by our dealer come with a 1-year or 20,000 km warranty, whichever comes first.

ACCESSORIES

Accessories if any fitted locally such as in-car camera are covered under warranty for 1 year.

What is not covered under warranty?

Any accessories or equipment installed by person other than our authorised dealer.
Any parts and labour costs incurred in connection with required or recommended maintenance service as outlined in owner’s manual.
Normal maintenance service such as tune-up, air-conditional refrigerant recharging, cleaning and polishing, wheel balancing and alignment, headlight adjustment, replacement of normal wear and tear parts such as filters, windshield wiper, remote control batteries, light bulbs, fuses, bushes, lubricants, coolant, brake shoes/pads/drums, rotors, clutch discs, and tools on vehicle.
Damage or failures resulting from:
(a) Misuse, accident, theft, or fire (Proper use is outlined in your user’s manual)
(b) Failure to adhere to manufacturer’s recommendation, including but not limited to, use of fuels, oils, fluids, lubricants, and parts.
(c) Lack of performance of proper maintenance services or neglected regular maintenance.
(d) Use of non-genuine Skyworth parts.
(e) Alteration, tampering or improper repair, adjustments, or modifications.
(f) Repairs not performed by an authorized Skyworth Service Centre
(g) Formal or informal competitive events, such as rallying or racing, speed trials, track, or off-road use where the vehicle is not intended or marketed for that purpose.
(h) Water damage caused by flood or deep-water fording.
(i) Overloading - exceeding the load limits or towing limits as stated in the user
(j) Glass breakage, unless resulting from defects in material or workmanship.
(k) Dings, dents, chips, scratches, crack, breakage, puncture, corrosion, or surface rust caused by the customer.
(l) Damage caused by natural events, such as fire, airborne fallout (acid rain), tree sap, bird and insect droppings, salt, hail, wind/sandstorm, hailstones, gales, lighting, flood, or other environmental conditions.
(m) Normal noise and vibration or characteristic of a part are not a defect part therefore shall not be claimed under warranty.
(n) Normal deterioration (such as discoloration of painted surfaces, trim and other surfaces, gradual capacity loss with time and use of Lithium-ion / power battery) and mechanical run-in of any parts will not be covered under warranty.
(o) Any vehicle on which the odometer reading has been changed or altered.
(p) Incidental or consequential damages such as loss of use of the vehicle, inconvenience or commercial loss, economic loss, compensation for time loss, finance charges, hire-purchase payment, rental cost of a substitute vehicle arising from breakdown or repair to the vehicles, lodging bills, hospitalisation, towing/transport fee from foreign land other than country of sales, loss of belongings and legal expenses.
(q) Lithium-ion / Power Battery on your Skyworth EV like all rechargeable lithium-ion batteries which will experience some battery capacity degradation or gradual capacity loss with time and use. This is normal and is not considered a manufacturing defect and is not covered under warranty. Provided that SOH value measured does not fall below 70% before the expiry of warranty period.
(r) Rubber parts e.g. hoses, belts, and bushes, which are apt to crack when worn out.

WARRANTY CONDITIONS

Maintenance and repairs on your vehicle in Singapore must be carried out in accordance with the recommendation laid down by Skyworth. It is strongly advised that such operations are to be performed by our dealer Alpine Automobiles Pte Ltd

Failure to comply with the recommended maintenance schedule may invalidate this vehicle warranty. You must provide proof of maintenance records, invoices, etc. including labour and Parts details unless is already in our dealer records.

Your vehicle warranty does not cover damages or malfunctions caused directly or indirectly by:

Use of vehicle for motorsport, races, rallies or resultant accidents.
Alteration to the original specifications or installation of experimental equipment.
Use of non-genuine parts.
Natural/environmental causes.
Vandalism.
Glass damage, if it is not clearly proven that this is due to manufacturing or installation errors.
Any modifications to the vehicle’s system and components, bodywork alterations or accessories fitted to the vehicle.
Improper handling or overstressing of the vehicle. E.g. Exceeding permitted axle loads.
Maintenance and/or repairs not performed in accordance with Skyworth specified procedures and equipment.
Your warranty may become invalid if you continue to drive when a fault becomes apparent.

Geographic Coverage

Skyworth Warranties are valid for repair performed by Skyworth Authorized Repairer within Singapore only (for car sold in Singapore by authorised dealer)

SERVICE SCHEDULE

Note: J indicates Inspection. B indicates supplement. Q indicates cleaning and G indicates replacement.

Maintenance Program	Note: J = Inspection. B = Supplement. Q = Cleaning. G = Replacement.
Service life (month)	3	12	24	36	48	60	72	84	96	108	120
Mileage (X1000)	5	20	40	60	80	100	120	140	160	180	120
ELECTRICAL PARTS
Fast / slow charging port	J	J	I	I	J	J	J	J	J	J	J
Battery voltage (12V)	J	J	J	J	J	J	J	J	J	J	J
Positive and negative electrodes of battery	J	J	J	J	J	J	J	J	J	J	J
Air conditioning PTC high and low voltage harness	J	J	J	J	J	J	J	J	J	J	J
Power supply three in one high and low voltage harness	J	J	J	J	J	J	J	J	J	J	J
Three sets of drive motors and one high and low voltage harness	J	J	J	J	J	J	J	J	J	J	J
Drive motor fixing bolt	J	J	J	J	J	J	J	J	J	J	J
High and low voltage harness of air conditioning compressor	J	J	J	J	J	J	J	J	J	J	J
High and low voltage harness of power battery	J	J	J	J	J	J	J	J	J	J	J
T-box (view historical data)	J	J	J	J	J	J	J	J	J	J	J
Door remote control	J	J	J	J	J	J	J	J	J	J	J
Whole vehicle lighting	J	J	J	J	J	J	J	J	J	J	J
Front / rear wiper	J	J	J	J	J	J	J	J	J	J	J
Window regulator	J	J	J	J	J	J	J	J	J	J	J
Sound system	J	J	J	J	J	J	J	J	J	J	J
Air conditioning system cold / hot	J	J	J	J	J	J	J	J	J	J	J
Front / rear camera and radar	J	J	J	J	J	J	J	J	J	J	J
Power mirrors	J	J	J	J	J	J	J	J	J	J	J
BODY AND CHASSIS
Door opening / closing platform of the whole vehicle	J	J	J	J	J	J	J	J	J	J	J
Glass cleaning agent	B	B	B	B	B	B	B	B	B	B	B
Coolant / brake fluid	J/B	J/B	G	J/B	G	G	G	J/B	G	J/B	J/B
Air conditioning filter element	Q	G	G	G	G	G	G	G	G	G	G
Tire / hub / wheel nut / tire pressure	J/B	J/B	J/B	J/B	J/B	J/B	J/B	J/B	J/B	J/B	J/B
Brake disc / pads	Inspection and separate order for replacement
Ball joints / bolts of chassis	J	J	J	J	J	J	J	J	J	J	J
Rubber / dust cover of chassis	J	J	J	J	J	J	J	J	J	J	J
Brake soft / hard pipe	J	J	J	J	J	J	J	J	J	J	J
Steering gear	J	J	J	J	J	J	J	J	J	J	J
Seat belt front / rear	J	J	J	J	J	J	J	J	J	J	J
Seat adjustment	J	J	J	J	J	J	J	J	J	J	J
Sunroof open / close	J	J	J	J	J	J	J	J	J	J	J

Warranty

Traction Battery Warranty

The battery is covered for 8-years/200,000 km (whichever comes first) from the date of vehicle registration.

Vehicle Warranty

From the date of registration, your vehicle is covered against defects in materials and workmanship for a period of 5-years / 150,000 km (whichever comes first) excluding wear and tear parts.

It is strongly advised that you always bring your vehicle to our dealer Alpine Automobiles Pte Ltd for servicing at recommended service intervals – every 12 months or 20,000 km whichever comes first after the first inspection service at the 3th month or 5,000km whichever is earlier

What is covered under warranty?

Contractual Warranty
Repair or replacement of parts acknowledged as faulty by the Manufacturer, as well as the labour necessary to repair the vehicle. Towing for immobilised vehicle within Singapore is covered.

Battery Warranty
The original equipment 12V battery installed to the vehicles is covered by warranty for 12 months or 20,000km (whichever comes first) from the date of registration.

Genuine Parts
All genuine parts (exclude wear and tear) replacement and repairs sold by our dealer come with a 1-year or 20,000 km warranty, whichever comes first.

Accessories

Traction Battery Warranty

The battery is covered for 8-years/200,000 km (whichever comes first) from the date of vehicle registration.

Vehicle Warranty

What is covered under warranty?

Battery Warranty
The original equipment 12V battery installed to the vehicles is covered by warranty for 12 months or 20,000km (whichever comes first) from the date of registration.

Genuine Parts
All genuine parts (exclude wear and tear) replacement and repairs sold by our dealer come with a 1-year or 20,000 km warranty, whichever comes first.